Question 1

What size flower pots can the planters hold

Accepted Answer

We have designed our planters to hold 9" diameter flower pots, so the flower pots are held in place just below the rim. You can use larger flower pots if you wish, it just means the pots will stand a little higher in the planter

Question 2

Do you just make animal themed benches

Accepted Answer

Whilst we love making our animal themed benches, we are not just restricted to this theme. Simply tell us your requirements and we would be delighted to help.
 
If there is anything else you would like us to make for you that is not a bench, then let us know, many of our customers have asked us to make 'Be-Spoke' variations of the products on our website, and we always love to help !

Question 3

What type of wood do you use on your animal seats ?

Accepted Answer

We use high quality 'Indigbo' African hardwood for all our animal seats because it is very durable and does not need regular treatment of oil - ideal for the outdoor British weather.

Question 4

How can I order

Accepted Answer

If you would like to order one of our planters that is shown in our On-Line selection, then simply add the planter to your shopping basket and proceed through to checkout.  Your on-line transaction will be 100% safe and secure
 
If you would like to order one of our planters that is not shown in our On-Line selection, then you can either fill out the Enquiry Form, from which we will contact you with more information or you can simply give us a call - either way we would love to hear from you

Question 5

What type of wood do you use on your animal benches ?

Accepted Answer

We use high quality African Iroko hardwood for all our animal benches, partly  due to the beautiful  grain but also because it is very durable and does not need regular treatment of oil - ideal for the outdoor British weather.

Question 6

What type of wood do you use on your animal benches ?

Accepted Answer

We use high quality African Iroko hardwood for all our animal benches, partly  due to the beautiful  grain but also because it is very durable and does not need regular treatment of oil - ideal for the outdoor British weather.

Question 7

Will I have to keep repainting my seat ?

Accepted Answer

No, your seat may need a little TLC from time to time, but all metalwork is powder-coated so will be very resistant to the outdoors

Question 8

Will I have to keep repainting my bench ?

Accepted Answer

Like all of us, over the years your animal bench may need a little TLC, but all metal parts of our benches undergo a process which makes them completely rust and weather proof.

Question 9

Will I be able to see how my bench looks before it is made

Accepted Answer

Yes, once we have designed the bench we can send you a 3D realistic image of the bench to give you a good idea how it will look.  Working together we can then make any changes if need be before we start to make the bench

Question 10

Are the planters weather proof

Accepted Answer

Yes, our Planters undergo a process to ensure they are completely rust proof and weather proof

Question 11

Will I have to keep repainting my bench ?

Accepted Answer

Like all of us, over the years your animal bench may need a little TLC, but all metal parts of our benches undergo a process which makes them completely rust and weather proof.

Question 12

What payment methods can you accept

Accepted Answer

We can accept all major credit/debit cards as well as PayPal, direct Bank Transfer or Cheque

Question 13

Is it just dogs and horse themed benches that you produce

Accepted Answer

No, we can cater for all different types of animals - set us the challenge and see what we can do !

Question 14

What theme of seat can I have

Accepted Answer

We can make any theme of seat you require, from different dog breeds, to cats, horses whatever you desire

Question 15

Can I have a different colour other than Black

Accepted Answer

Yes, we use black as standard for all our silhouette themes, but if you would like your planter in a a different colour, this would be fine. A small surcharge may apply if we have to purchase the paint especially for you - please ask for details

Question 16

I can't find the planter I want to buy in your On-Line store, what can I do"

Accepted Answer

We believe in showing in our On-Line store only what we have already made, that way we can show real photos of the planters.  If you would like a planter in a animal theme not currently shown in our On-Line store, then simply fill in the enquiry form detailing your requested and we'll get straight back to you to help complete  your order

Question 17

How long do your benches take to make

Accepted Answer

It depends really on the design and the amount of work involved, but no bench should take us more than 4-6 weeks to produce (more than likely sooner ! )

Question 18

Is it just dogs and horse themed benches that you produce

Accepted Answer

No, we can cater for all different types of animals - set us the challenge and see what we can do !

Question 19

Will you deliver

Accepted Answer

Yes, we can deliver your bench 'Fully Assembled' no matter where you are based in the UK

Question 20

Do you deliver

Accepted Answer

Yes, our planters would be delivered 'flat pack' UK Nationwide or Overseas

Question 21

If I want a name in my seat, would this be possible"

Accepted Answer

Yes, this will make your seat truly unique not to mention a beautiful personalised gift. We can inscribe an words, lettering or numbers in the side of your seat for you

Question 22

If I want a name in both sides of my bench, would that be extra"

Accepted Answer

No. we charge a flat rate of £ 40.00 for adding any personalisation to your bench, so it does not matter if you would like a name in one side or both sides

Question 23

How do I order one of your animal benches ?

Accepted Answer

Great, simply give us a call, send an email or complete our order form telling us what animal theme you would like and we'll get straight to work.  We'll keep you updated throughout the build of your bench so you know how its coming along and when to expect it.
 
We can accept all major credit/debit cards, bank transfers, cheque or PayPal.
 
We'd love to hear from you, so please Contact Us to get your bench underway

Question 24

Can you offer different sized benches to what is shown on your website ?

Accepted Answer

Along with our single seater and double seater animal benches, yes we can also make larger or smaller sizes if required.  Simply tell us how big or small you would like the bench and we'll produce accordingly.

Question 25

Can I personalise my planter

Accepted Answer

Yes and this is a lovely touch. You can add name(s) or lettering to one side or both sides if you wish - we just charge a nominal fee of £ 15.00 to cover costs.
 
If you personalise your planter then we recommend changing the colour of the flower pots to contrast with the colour of the planter - this way the name(s) or letters will stand out a lot more

Question 26

Do you just sell in the UK

Accepted Answer

No, we are more than happy to hear from our valued overseas customers. All our benches can be 'Flat Packed' so if we shipping overseas we will make sure the bench is packed away nice and safe within hand made wooden crates so they arrive with you damage free

Question 27

Are they easy to assemble

Accepted Answer

Very easy, and with the assembly instructions provided, you'll have your planter built and showcasing your flowers in no time !

Question 28

How long will I have to wait for my bench to arrive once ordered ?

Accepted Answer

As all our animal benches are handmade, please allow 4 weeks for delivery.  If you happen to need it quicker, then please let us know, and we will see what we can do.

Question 29

If I want a name in both sides of my bench, would that be extra"

Accepted Answer

No. we charge a flat rate of £ 40.00 for adding any personalisation to your bench, so it does not matter if you would like a name in one side or both sides

Question 30

Can you fit a brass plaque to my bench

Accepted Answer

Yes, this is a lovely way to personalise your bench and we would be more than happy to supply and fit a brass plaque to your bench with the wording of your choice

Question 31

How long is delivery

Accepted Answer

As each of our planters are made to order (we will carry the popular themed planters in stock) please allow 2-3 weeks for delivery

Question 32

Can I have a brass plaque fitted to my bench

Accepted Answer

Yes, this is a lovely way to personalise your bench and we would be more than happy to supply and fit a brass plaque to your bench with the wording of your choice

Question 33

Do you offer your planters for any animal theme other than dogs

Accepted Answer

Yes, we can offer our planters to the animal theme of your choosing - simply let us know what you would like and we will send you an image showing how your planter will look

Question 34

Can the seat be bolted to the floor

Accepted Answer

Although our seats are heavy and sturdy we have also allowed in our design for them to be bolted to the floor

Question 35

Can the bench be bolted to the floor

Accepted Answer

Although our benches are heavy and sturdy we have also allowed in our design for them to be bolted to the floor

Question 36

I'm not local, can you deliver ?"

Accepted Answer

Yes, we offer two delivery options for your convenience;
 
'Flat Pack', where we will deliver your bench in kit form (fully assembly instructions provided). This is a viable option for our overseas customers or if you have restricted access to where you want your bench positioned (i.e. through the house)
 
'Fully Assembled', where will deliver your bench fully assembled so all you have to do is tell us where you would like your bench positioned, sit back and enjoy

Question 37

How do I order

Accepted Answer

Once your bench design has been finalised  and you are happy to order, simply contact us via telephone or email and we would be delighted to process your order

Question 38

Can you ship overseas

Accepted Answer

Yes, we can ship your planter to you overseas - please contact us for a shipping charge if you are based anywhere other than the United Kingdom

Question 39

How do I order one of your animal benches ?

Accepted Answer

Great, simply give us a call, send an email or complete our order form telling us what animal theme you would like and we'll get straight to work.  We'll keep you updated throughout the build of your bench so you know how its coming along and when to expect it.
 
We can accept all major credit/debit cards, bank transfers, cheque or PayPal.
 
We'd love to hear from you, so please Contact Us to get your bench underway

Question 40

Are your benches environmentally friendly

Accepted Answer

We are pleased to say that our benches are 100% recyclable

Question 41

What payment methods do you accept

Accepted Answer

We can accept all major credit/debit cards as well as PayPal and Bank Transfer

Question 42

How do I order one of your animal seats ?

Accepted Answer

If your desired seat is available in our on-line store, then you can simply purchase it safely and securely on-line.   
 
If you cannot see the design you want, then simply contact us (telephone or email) and we would be delighted to assist further
 
We can accept all major credit/debit cards, bank transfers, cheque or PayPal.

Question 43

Can you make your planters bigger than what is shown

Accepted Answer

Absolutely, if you would like your planter made to a larger scale to hold more than two flower pots, then this would not be a problem. We would be happy to offer a quotation based on whatever size you would like

Question 44

Can the bench be bolted to the floor

Accepted Answer

Although our benches are heavy and sturdy we have also allowed in our design for them to be bolted to the floor

Question 45

How long will I have to wait for my seat to arrive once ordered ?

Accepted Answer

Please allow 4 weeks for delivery.  If you happen to need it quicker, then please let us know, and we will see what we can do.

Question 46

How long will I have to wait for my bench to arrive once ordered ?

Accepted Answer

As all our animal benches are handmade, please allow 4 weeks for delivery.  If you happen to need it quicker, then please let us know, and we will see what we can do.

Question 47

Are your benches environmentally friendly

Accepted Answer

We are pleased to say that our benches are 100% recyclable

Question 48

When will you require payment

Accepted Answer

As the bench will be 'Be-Spoke' and made especially to order, we would ask for payment in full prior to us producing your bench

Question 49

Can you make a 'one pot' planter

Accepted Answer

Yes, whilst we can offer our planters in both one pot and two pot sizes, the size of the pot shelf will effect the overall size of the animal sides, The bigger the pot shelf the bigger the animal sides have to be.
 
For this reason, and to keep certain animal sizes in proportion, we only offer a one pot version on smaller types of animals (i.e. smaller dog breeds, rabbits etc)  .

Question 50

I'm not local, can you deliver ?"

Accepted Answer

Yes, we offer two delivery options for your convenience;
 
'Flat Pack', where we will deliver your bench in kit form (fully assembly instructions provided). This is a viable option for our overseas customers or if you have restricted access to where you want your bench positioned (i.e. through the house)
 
'Fully Assembled', where will deliver your bench fully assembled so all you have to do is tell us where you would like your bench positioned, sit back and enjoy

Question 51

I'm not local, can you deliver ?"

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